Privacy Policy

Last updated March 01, 2020


Thank you for choosing to be part of our community at Roomindigo (“Company”, “we”,“us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at

When you visit our website, and use our services, you trustus with your personal information. We take your privacy very seriously. Inthis privacy policy, we seek to explain to you in the clearest waypossible what information we collect, how we use it and what rights you have inrelation to it. We hope you take some time to read through it carefully, as itis important. If there are any terms in this privacy policy that youdo not agree with, please discontinue use of our Sites and ourservices.

This privacypolicy applies to all information collected throughour website (such as, and/or anyrelated services, sales, marketing or events (we refer to them collectively inthis privacy policy as the "Services").

Please readthis privacy policy carefully as it will help you make informeddecisions about sharing your personal information with us.





Personal information youdisclose to us

In Short:  We collect personal information that youprovide to us such as name, address, contact information, passwords andsecurity data, and payment information.

We collect personalinformation that you voluntarily provide to us when registering atthe Services expressing an interest in obtaining information about usor our products and services, when participating in activities onthe Services or otherwise contacting us.

The personalinformation that we collect depends on the context of your interactions with usand the Services, the choices you make and the products and features youuse. The personal information we collect can include the following:

Publicly AvailablePersonal Information. Wecollect first name, maiden name, last name, and nickname; emailaddresses; business email; business phone number; and othersimilar data. 

Credentials. We may collect passwords, passwordhints, and similar security information used for authentication and accountaccess.

All personalinformation that you provide to us must be true, complete and accurate, and youmust notify us of any changes to such personal information.

Informationautomatically collected

In Short:   Some information — such as IP address and/or browser and devicecharacteristics — is collected automatically when you visit our Services.

We automaticallycollect certain information when you visit, use or navigate the Services.This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as yourIP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information abouthow and when you use our Services and other technical information.This information is primarily needed to maintain the security and operation ofour Services, and for our internal analytics and reporting purposes.

Like many businesses,we also collect information through cookies and similar technologies.

Online Identifiers. We collect devices; and othersimilar data.



In Short:  We process your information for purposes based on legitimatebusiness interests, the fulfillment of our contract with you, compliance withour legal obligations, and/or your consent.

We use personalinformation collected via our Services for a variety of businesspurposes described below. We process your personal information for thesepurposes in reliance on our legitimate business interests, in order to enterinto or perform a contract with you, with your consent, and/or for compliancewith our legal obligations. We indicate the specific processing grounds we relyon next to each purpose listed below.

We use the informationwe collect or receive:

  • To facilitate account creation and logon     process. If you     choose to link your account with us to a third party account (such as your     Google or Facebook account), we use the information you allowed us to     collect from those third parties to facilitate account creation and logon     process for the performance of the contract.
  • To send you marketing and promotional     communications. We and/or     our third party marketing partners may use the personal information you     send to us for our marketing purposes, if this is in accordance with your     marketing preferences. You can opt-out of our marketing emails at any time     (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).



In Short:  We only share information with your consent, to comply withlaws, to provide you with services, to protect your rights, or to fulfillbusiness obligations.

We may process orshare data based on the following legal basis:

  • Consent: We may process your data if you     have given us specific consent to use your personal information in a     specific purpose.
  • Legitimate Interests: We may process your data when it is     reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract     with you, we may process your personal information to fulfill the terms of     our contract.
  • Legal Obligations: We may disclose your information     where we are legally required to do so in order to comply with applicable     law, governmental requests, a judicial proceeding, court order, or legal     process, such as in response to a court order or a subpoena (including in     response to public authorities to meet national security or law     enforcement requirements).
  • Vital Interests: We may disclose your information     where we believe it is necessary to investigate, prevent, or take action     regarding potential violations of our policies, suspected fraud,     situations involving potential threats to the safety of any person and     illegal activities, or as evidence in litigation in which we are involved.

More specifically, wemay need to process your data or share your personal information in thefollowing situations:

  • Vendors, Consultants and Other     Third-Party Service Providers. We may share your data with third party vendors,     service providers, contractors or agents who perform services for us or on     our behalf and require access to such information to do that work.     Examples include: payment processing, data analysis, email delivery,     hosting services, customer service and marketing efforts. We may allow     selected third parties to use tracking technology on the Services,     which will enable them to collect data about how you interact with     the Services over time. This information may be used to, among     other things, analyze and track data, determine the popularity of certain     content and better understand online activity. Unless described in this     Policy, we do not share, sell, rent or trade any of your information with     third parties for their promotional purposes.
  • Business Transfers. We may share or transfer your     information in connection with, or during negotiations of, any merger,     sale of company assets, financing, or acquisition of all or a portion of     our business to another company.
  • Third-Party Advertisers. We may use third-party advertising     companies to serve ads when you visit the Services. These companies     may use information about your visits to our Website(s) and other websites     that are contained in web cookies and other tracking technologies in order     to provide advertisements about goods and services of interest to you.
  • Business Partners. We may share your information with     our business partners to offer you certain products, services or     promotions.



In Short:  We may use cookies and other tracking technologies to collectand store your information.

We may use cookies andsimilar tracking technologies (like web beacons and pixels) to access or storeinformation. Specific information about how we use such technologies and howyou can refuse certain cookies is set out in our Cookie Policy.



In Short:  We may transfer, store, and process your information incountries other than your own.

Our servers arelocated in. If you are accessing our Services from outside, please beaware that your information may be transferred to, stored, and processed by usin our facilities and by those third parties with whom we may share yourpersonal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in and other countries.

If you are a residentin the European Economic Area, then these countries may not have dataprotection or other laws as comprehensive as those in your country. We willhowever take all necessary measures to protect your personal information inaccordance with this privacy policy and applicable law. 



In Short:  We keep your information for as long as necessary to fulfill thepurposes outlined in this privacy policy unless otherwise required bylaw.

We will only keep yourpersonal information for as long as it is necessary for the purposes set out inthis privacy policy, unless a longer retention period is required orpermitted by law (such as tax, accounting or other legal requirements). Nopurpose in this policy will require us keeping your personal information forlonger than the period of time in which users have an account with us.

When we have noongoing legitimate business need to process your personal information, we willeither delete or anonymize it, or, if this is not possible (for example,because your personal information has been stored in backup archives), then wewill securely store your personal information and isolate it from any furtherprocessing until deletion is possible.



In Short:  We aim to protect your personal information through a system oforganizational and technical security measures.

We have implementedappropriate technical and organizational security measures designed to protectthe security of any personal information we process. However, please alsoremember that we cannot guarantee that the internet itself is 100% secure.Although we will do our best to protect your personal information, transmissionof personal information to and from our Services is at your own risk.You should only access the services within a secure environment.



In Short:  We do not knowingly collect data from or market to childrenunder 18 years of age.

We do not knowinglysolicit data from or market to children under 18 years of age. By usingthe Services, you represent that you are at least 18 or that you are theparent or guardian of such a minor and consent to such minor dependent’s use ofthe Services. If we learn that personal information from users less than18 years of age has been collected, we will deactivate the account and takereasonable measures to promptly delete such data from our records. If youbecome aware of any data we have collected from children under age 18, pleasecontact us at



In Short:  In some regions, such as the European Economic Area, you haverights that allow you greater access to and control over your personalinformation. You may review, change, or terminate your account at anytime.

In some regions (likethe European Economic Area), you have certain rights under applicable dataprotection laws. These may include the right (i) to request access and obtain acopy of your personal information, (ii) to request rectification or erasure;(iii) to restrict the processing of your personal information; and (iv) if applicable,to data portability. In certain circumstances, you may also have the right toobject to the processing of your personal information. To make such a request,please use the contact details provided below. We will consider andact upon any request in accordance with applicable data protection laws.

If we are relying onyour consent to process your personal information, you have the right towithdraw your consent at any time. Please note however that this will notaffect the lawfulness of the processing before its withdrawal.

If you are resident inthe European Economic Area and you believe we are unlawfully processing yourpersonal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact details here:

If you have questionsor comments about your privacy rights, you may email usat


Account Information

If you would at anytime like to review or change the information in your account or terminate youraccount, you can:

    ■  Log into your account settings and update youruser account.

Upon your request toterminate your account, we will deactivate or delete your account andinformation from our active databases. However, some information may beretained in our files to prevent fraud, troubleshoot problems, assist with anyinvestigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similartechnologies: Most Web browsers are set to accept cookies bydefault. If you prefer, you can usually choose to set your browser to removecookies and to reject cookies. If you choose to remove cookies or rejectcookies, this could affect certain features or services of our Services.To opt-out of interest-based advertising by advertisers onour Services visit

Opting out of emailmarketing: You can unsubscribe from our marketing emaillist at any time by clicking on the unsubscribe link in the emails that we sendor by contacting us using the details provided below. You will then be removedfrom the marketing email list – however, we will still need to send youservice-related emails that are necessary for the administration and use ofyour account. To otherwise opt-out, you may:

    ■  Contact us using the contact informationprovided.

    ■  Unsubscribe using the button located onour emailing



A privacy breach occurswhen there is unauthorized access to or collection, use, disclosure or disposalof personal information. You will be notified about data breacheswhen Roomindigo believes you are likely to be at risk or seriousharm. For example, a data breach may be likely to result in serious financialharm or harm to your mental or physical well-being. In the eventthat Roomindigo becomes aware of a security breach which has resultedor may result in unauthorized access, use or disclosure of personalinformation Roomindigo will promptly investigate the matter andnotify the applicable Supervisory Authority not later than 72 hours afterhaving become aware of it, unless the personal data breach is unlikely toresult in a risk to the rights and freedoms of natural persons.



Most web browsers andsome mobile operating systems and mobile applications include a Do-Not-Track(“DNT”) feature or setting you can activate to signal your privacy preferencenot to have data about your online browsing activities monitored and collected.No uniform technology standard for recognizing and implementing DNT signals hasbeen finalized. As such, we do not currently respond to DNT browser signals orany other mechanism that automatically communicates your choice not to betracked online. If a standard for online tracking is adopted that we mustfollow in the future, we will inform you about that practice in a revisedversion of this privacy policy.



In Short:  Yes, if you are a resident of California, you are grantedspecific rights regarding access to your personal information.

California Civil CodeSection 1798.83, also known as the “Shine The Light” law, permits our users whoare California residents to request and obtain from us, once a year and free ofcharge, information about categories of personal information (if any) wedisclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and wouldlike to make such a request, please submit your request in writing to us usingthe contact information provided below.

If you are under 18years of age, reside in California, and have a registered account withthe Services, you have the right to request removal of unwanted data thatyou publicly post on the Services. To request removal of such data, pleasecontact us using the contact information provided below, and include the emailaddress associated with your account and a statement that you reside inCalifornia. We will make sure the data is not publicly displayed onthe Services, but please be aware that the data may not be completely orcomprehensively removed from our systems.



In Short:  Yes, we will update this policy as necessary to stay compliantwith relevant laws.

We may updatethis privacy policy from time to time. The updated version will be indicatedby an updated “Revised” date and the updated version will be effective as soonas it is accessible. If we make material changes to this privacy policy,we may notify you either by prominently posting a notice of such changes or bydirectly sending you a notification. We encourage you to reviewthis privacy policy frequently to be informed of how we areprotecting your information.



If you have questionsor comments about this policy, you may email us at orby post to:






Based on the laws ofsome countries, you may have the right to request access to the personalinformation we collect from you, change that information, or delete it in somecircumstances. To request to review, update, or delete your personalinformation, please submit a request at We will respondto your request within 30 days.

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